Bathroom Tilework, Tile Flooring Services, Kitchen Backsplashes, and Custom Tile Solutions in the Boise Area: FAQ

FREQUENTLY ASKED QUESTIONS

What services do you offer?

We specialize in a wide range of tile and stone installation services for residential and commercial projects in the Boise area. Our expertise includes, but is not limited to:

  • Bathroom tilework (floors, showers, accent walls)
  • Tile flooring installation
  • Kitchen backsplashes
  • Custom tile solutions and designs
  • Natural stone installation and restoration

How long does a typical tile project take?

The duration of a project varies depending on the size and complexity. For example, a kitchen backsplash may take 3-5 days, while a full-tiled shower could take up to three weeks. We will provide a detailed timeline and keep you updated throughout the process.

Can you help with the design process?

Absolutely. We offer consultations and can help you select the right materials, patterns, and designs to match your vision and the style of your home. We can work with inspiration pictures you provide or offer creative ideas to get you started.

What is the cost of a tile installation project?

The total cost depends on the size of the area, the type of tile you choose, and the complexity of the installation. We offer free, no-obligation consultations and estimates to give you a clear and upfront understanding of the project's cost.

Tile-Specific Questions

What is the difference between porcelain and ceramic tile?

While both are made from clay and fired in a kiln, porcelain tile is made from more refined clay and fired at a higher temperature. This makes it denser, more durable, and less porous than ceramic tile, making it an excellent choice for high-traffic areas and wet environments like bathrooms.

What is a PEI Rating and why is it important?

The PEI Rating (Porcelain Enamel Institute) measures a tile's hardness and durability for foot traffic. Ratings range from 1 (suitable for walls only) to 5 (suitable for heavy commercial use). Choosing a tile with the correct PEI Rating for your space ensures its longevity. For most residential floors, a rating of 2 or 3 is sufficient.

What's the difference between glazed and unglazed tile?

Glazed tiles have a liquid glass layer applied during the firing process, which makes them more stain-resistant and available in a wider variety of colors and styles. Unglazed tiles, on the other hand, are more slip and scratch-resistant.

How do I maintain my new tile?

For most tile floors, regular sweeping and mopping with a pH-neutral cleaner is all that's needed. For grout, which is porous, we recommend cleaning it with a mild solution and resealing it every few years to prevent discoloration and moisture absorption.

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Do you offer a warranty on your services?

We stand by the quality of our work and offer a one-year warranty on all our services.

Are you licensed and insured?

Yes, we are fully licensed and insured, providing you with peace of mind throughout the entire project.

Do you have a minimum project size?

No job is too small. We are happy to take on projects of all sizes, from small backsplashes to full bathroom remodels.

How do I get started?

The first step is to contact us for a free, in-home consultation and estimate. We will visit your home, assess your space, and discuss your design ideas to provide you with a clear plan and quote for your project.

GENERAL QUESTIONS

  • What tile works best for bathroom floors?

    Porcelain and ceramic tile are the top choices for bathroom floors because they resist moisture, staining, and heavy foot traffic. Porcelain is denser and more water-resistant, making it ideal for wet areas like showers and tub surrounds, while ceramic works well in lower-traffic zones.
  • How long does a tile installation typically take?

    Most bathroom tile installations take two to five days, depending on the project's size, layout complexity, and the curing time required for mortar and grout. Larger tile flooring projects or intricate custom patterns may add extra days, so plan to limit use of the area during that window.
  • Is professional tile installation worth the cost?

    Yes — professional installation ensures proper substrate prep, level surfaces, and watertight grout lines that prevent costly water damage later. DIY mistakes like uneven spacing or inadequate waterproofing are among the leading causes of tile failure, making skilled labor a sound long-term investment.
  • How do you prepare a surface for tile installation?

    The surface must be clean, flat, structurally sound, and free of moisture before tile is set. Installers typically check for deflection in the subfloor, apply a backer board or waterproof membrane in wet areas, and use a leveling compound on uneven surfaces to ensure tiles bond correctly and stay stable.
  • What's the difference between sanded and unsanded grout?

    Sanded grout contains fine sand particles and is used for joints wider than 1/8 inch — it resists shrinking and cracking. Unsanded grout is smoother and used for narrow joints or polished stone where sand could scratch the surface. Choosing the wrong type can cause premature grout failure.
  • How often should tile grout be resealed?

    Grout in high-traffic or wet areas like showers and kitchen backsplashes should be resealed every one to two years. A simple water-drop test tells you when it's time — if water soaks in rather than beading up, the sealer has worn down and reapplication is needed.
  • Can tile be installed directly over existing tile?

    In many cases, yes — but only if the existing tile is firmly bonded, level, and the added height won't conflict with doors or transitions. A professional should assess the subfloor's load capacity and condition first, because installing over loose or damaged tile will cause the new layer to fail prematurely.
  • What tile size works best for small bathrooms?

    Larger format tiles — 12x24 inches or bigger — can actually make small bathrooms feel more open by reducing the number of grout lines. However, smaller mosaic tiles work well in shower floors where multiple cuts allow a better fit around drains and corners without excessive waste.
  • What drives the cost of a tile installation project?

    Key cost factors include tile material and size, square footage, surface preparation needs, layout complexity (diagonal or herringbone patterns require more cuts), and the type of setting — wet areas like showers need waterproofing membranes that add material and labor. Custom or large-format tiles also require specialized tools and expertise.
  • How do you keep tile floors looking new longer?

    Sweep or dry-mop regularly to prevent abrasive grit from scratching the surface, and clean with a pH-neutral tile cleaner to protect grout. Reseal grout annually in high-traffic zones, address cracked tiles promptly before moisture penetrates the substrate, and use felt pads under furniture to prevent chipping.

Still have a question?

Contact us and we are happy to help!